The Conference Hub

Trusted Insights for What's Ahead: Auto Market Update & Outlook

Windrose Ballroom

While the issues impacting the economy and auto market have shifted, supply remains tight and retail demand is increasingly challenged by affordability from high prices and high rates. In this session, Jonathan will provide an update on the U.S. economy and the auto market’s outlook as we navigate 2023 and the challenges from high inflation, deteriorating loan performance, and tightening credit conditions as the U.S. sees slowing growth and flirts with a recession. He will cover the latest information on economic activity, employment trends, interest rates, consumer credit, and sentiment as well as new and used sales, inventory and supply, prices and valuation, and the latest outlook for the economy, vehicle sales, and values.

Jonathan Smoke, Chief Economist, Cox Automotive

Session Sponsored By

BREAK IN THE EXHIBIT HALL

Legacy Ballroom

Gain insights from business leaders and learn the latest innovations. Enjoy light refreshments while interacting with other industry professionals and solution providers. 

Sponsored by

LUNCHEON

Legacy Foyer

Luncheon sponsored by

Compliance Track Workshop I: Laying the Foundation On Which Your Compliance House Will Be Built

Legacy D/E

We all need to make sure our compliance management system stays up to date.  With a busy FTC and CFPB of late, we need to be even more sure that we have the right foundation to maintain an appropriate Compliance Management System (CMS).  This workshop will facilitate a discussion of those building blocks on which your compliance house should be built, including CMS policies, dealer agreements, and a monitoring program.

Trisha Cacciola, Hudson Cook, LLP.

THIS IS A CLOSED SESSION: This session is limited to industry professionals only - no media or regulatory agency personnel permitted.

Compliance Track sponsored by

Compliance Track Workshop II: Impact of a Credit Bureau Dispute

Legacy D/E

Credit disputes are on the rise along with credit reporting complaints and industry enforcement actions. Understanding therequirements of a credit dispute response is necessary, but understanding how that response impacts the organization is equally as important. This session will be an interactive session to discuss the impact of a credit bureau dispute response that has been identified as a potential finding within an exam.

Chelsi Hartman, Exeter Finance

THIS IS A CLOSED SESSION: This session is limited to industry professionals only - no media or regulatory agency personnel permitted.

Compliance Track sponsored by

Business/Industry Track: Effectively Navigating Loss Management

Windrose Ballroom

With delinquencies rising, it's important to know where improvements can be made in your collection and recovery cycle. Our panelists, each from a different stage of the collection recovery process, will share best practices to better your collection and recovery cycle.

Moderated by Jan Stieger, RMAI

Panelists: Claudia Plascencia, Resolvion, Scott France, Scott France Consulting, Jill Bohlken, PayNearMe, Andrew Coffey, Servicing Solutions, Cortney Osborne, DRN | MVTRAC, Brynn Layton, MasterQueu

Business/Industry Track: Dealer Relationships are Still as Important as Ever

Windrose Ballroom

Despite the pandemic and supply issues, most dealers have enjoyed solid profits over the last several years. Now with a tightening economic environment, increasing delinquencies and affordability concerns and regulatory pressure, franchised and independent dealers share how lenders and dealers can work together.

RECEPTION

Legacy Ballroom

Gain insights from business leaders and learn the latest innovations. Enjoy hors d'oeuvres and libations while interacting with other industry professionals and solution providers.

DESSERT RECEPTION: Wine and Spirits Pull

Legacy Foyer

Sip on a glass of vino and savor something sweet. Feeling lucky? Everyone is a winner at the Wine and Spirits Pull, where each ticket guarantees you a mystery bottle! Best of all, this is a charitable giving event, benefitting the NAF Association and On the Road Lending. No purchase is necessary to attend the reception. A limited quantity of Wine and Spirit Pull raffle tickets are available for purchase during the registration process and onsite.

Wine and Spirits Pull Exclusively Sponsored By 

NAF Association Annual Business Meeting

Windrose Ballroom

The annual meeting is open to everyone, with all members invited to get involved in the organization and attend. The primary purpose of this meeting is to receive the annual report from the current Association officers, install new officers, and conduct such other business as may be placed on the agenda by a majority vote of the Board of Directors. 

Jennifer Martin, Executive Director, NAF Association   

ShapeShifters - The Ever-Changing Patterns Of Fraud In The Age of Ai

Windrose Ballroom 

Over the last 3 years, over 1 million new fraudsters were radicalized; lured in by vast amounts of government stimulus funds. As those programs ended, fraudsters set their sites on auto lenders and dealers. Hear from Frank McKenna, Chief Fraud Strategist at Point Predictive what the data tells us about fraud as we move into the age of Ai, and what that could mean for you.

Frank McKenna, Chief Fraud Strategist, Point Predictive

Closing Keynote - CFPB Update: The State of Auto Finance

Windrose Ballroom

Chris Kukla, Senior Program Manager for Auto Finance in the Office of Markets, will provide an update of CFPB priorities and activities and discuss trends in the auto finance market.

WORKING LUNCH & Compliance Roundtable Meeting

(For NAF Compliance Graduates Only)

Legacy D/E

Participate in a peer-to-peer learning environment with fellow compliance graduates who hold similar positions and deal with similar challenges.

Facilitated by Eric Johnson, Partner, Hudson Cook, LLP